Happy employees enhance the overall performance of an organization. However, studies show that only 1 in 5 employees (20%) actually report being happy at work. So that means that approximately 80% of employees are unhappy at work and therefore, negatively impacting the performance of your business. Companies are now beginning to recognize the changes in employee attitudes and are focusing on improving the culture of their company.
First of all, let’s start with WHY you should care about the happiness of your employees. As mentioned above, happier employees are more productive and will provide higher benefits to your business. Lately, probably for a variety of reasons including economic environment and world tragedies, employees are feeling more stressed, less secure, and ultimately less satisfied at work. This environment adds up to higher absenteeism, less productivity, and higher turnover in your organization. All of these issues have a negative drag on the business.
While HAPPINESS can be defined in a variety of different ways and is comprised of many elements, Martin Seligman outlined the key elements impacting HAPPINESS… Pleasure, Engagement, Relationships, Meaning, and Accomplishment. If you can find a formula the leverages these elements, you will generally see that your employees:
- love their work and find it meaningful
- consistently give all that they can
- work collaboratively with others
Resulting in a happier employee and stronger business.
One interesting note is that HAPPINESS becomes an ongoing circle for your employees and your business. Happier employees are more satisfied with their lives, enjoy better health, live longer and have better relationships. Additionally, HAPPINESS is contagious. Happy employees on your team will drive others within the organization to be happier – thus continuously driving improvements.
While it has such an impact on business performance, like most things, establishing a culture that drives employee happiness isn’t rocket science; however, it does take a bit of effort and focus on doing a few things all of the time.
Here are a few broad areas to align your focus on – Purpose, Autonomy, Mastery, and Connection.
- Purpose – give everyone a purpose and show how they link to the bigger purpose of the organization and beyond. When people have a purpose, they are excited and driven.
- Autonomy – give people the freedom in achieving their goals. This doesn’t mean that we aren’t held accountable. There is a balance.
- Mastery – give everyone the tools and opportunities to be successful. Tools can be coaching, equipment, training, applications, etc.
- Connection – people need a level of connection and collaboration with others. It is important that a team is well connected internally and externally.
The formula is to leverage a combination of these elements because focusing on just one will not achieve the greatest results. For instance, if you simply provide someone with a strong purpose, but don’t give them access to the tools for success or don’t allow them to achieve their objectives, overall success will suffer.